020 3432 0530 Mon-Fri: 7am-7pm
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Commercial Drainage & Blocked Drains London
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Frequently Asked Questions FAQs.

Got Questions? We’ve Got Answers!

Click on our FAQs to drop down to the answer.

What we can do for you?

If you have a drainage problem in London and whatever specialist element you require from our services feel free to ask and we will try and find a solution for you.

What services are provided?

What services do you provide?

We supply all the services that we have listed under our Services Page and we specialise in providing solutions for particularly awkward and difficult drainage problems.  We have been contracted by a number of clients in the past who have been faced with challenging drainage problems and they were unable to find a solution or a company to deal with these problems until they called us.  We are here to help so feel free to give us a call.

We are happy to provide the complete package, so whether that is to take on the project, provide quotations for the works complete, liaise with the various parties that could possibly be involved i.e. Highways – Council – neighbours – Loss Adjusters from insurance companies/solicitors.  Our aim is to keep everyone informed and keep the project running smoothly from beginning to end and guarantee the project on its completion.

Claim on my insurance!

I want to claim on my Buildings Insurance for these repair works but I am anxious not to get it wrong when I call my insurance company otherwise I am aware it could get repudiated!

We work with a number of insurance companies and we have our own loss adjuster working within the company who will work with you to ensure the claim is put forward to the insurance company in the correct manner so that the insurance company is fully aware of all aspects in relation to the claim and assuming it is an insured peril this will avoid any repudiation and there are no additional charges for using this service.  If the claim is successful then the only cost to yourselves or (the Policy holder) is the excess, normally between £100 and £250.

Insurance company decided!

Your insurance company decide that it is not covered!

We supply all the services that we have listed under our Services Page and we specialise in providing solutions for particularly awkward and difficult drainage problems.  We have been contracted by a number of clients in the past who have been faced with challenging drainage problems and they were unable to find a solution or a company to deal with these problems until they called us.  We are here to help so feel free to give us a call.

We are happy to provide the complete package, so whether that is to take on the project, provide quotations for the works complete, liaise with the various parties that could possibly be involved i.e. Highways – Council – neighbours – Loss Adjusters from insurance companies/solicitors.  Our aim is to keep everyone informed and keep the project running smoothly from beginning to end and guarantee the project on its completion.

How much will each job cost?

We will provide a quotation for each element of the services you require so you can decide on what aspects of the works you would like to proceed with.

How long will it take?

We will advise you on each project on the length of time it will take to complete based on the information that you provide us.

Engineers experience?

What experience do your engineers have?

We have over 25 years experience in the drainage industry and our engineers hold numerous qualifications based on what their skill set is and also in addition to this our engineers are CRB checked and a number of  them have been with our company for over 15 years.

Is your company insured?

Is your company fully insured?

Yes we have the maximum public liability required for a company our size which is £10 million and we are quite happy to provide you with copies of our insurance policies, should you require them to keep them on your files.

Looking after my project!

Who will be looking after my project/job and will I be able to contact him when I need to?

You will be given a dedicated manager to work on your project/job and you will be provided with his contact number and email address so you are free to contact him at any point to discuss the progress of the project.

One More Question?

Got a question we haven’t covered? then please feel free to contact us and we will be happy to answer any of your questions.

Get in Touch

 

CATRADE

Accreditations

accreditations

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LONDON DRAIN SURVEYS

LDS is an accredited installer of standard lining systems and Brawoliner systems and has been carrying out this type of works for over twenty years

CONTACT LDS

27 Old Gloucester Street, London, WC1N 3AX Phone: 020 3432 0530 Web: http://www.londondrainsurveys.co.uk/